Sunday, March 16, 2008

Death of an Xbox

After opening up some bad mail from Revenue Canada about how I owe them some money (too much to get into I'm afraid) I turned on the Xbox to go and shoot it out with 14 year olds around the world in Call of Duty on Xbox live.

As the machine powered up, the "red ring of death" appeared and on the screen came up an error code. A quick google search later revealed it was a hardware failure. A quick call to Xbox confirmed this and I was then told how it was no longer covered under warranty (if I had more than the one red ring flashing it would have been). I then recalled I bought the machine on a Visa with extended warranty protection services. So yup, Visa will pay for me to repair the unit. That process is under way but costs $110 and takes 3-4 weeks of me sending my Xbox to them and they in return send a remanufactured one to me. I'm quite irked over the whole deal, but upon researching online however I discovered how common a problem hardware failure is in the Xbox community.

So now I'm without my gaming vice until this whole mess is resolved. Then will begin a 4 week wait for getting my money back through Visa. This is why I buy absolutely everything I can with the Visa. Warranty protection, bonus money for Starbucks, the free 45 day loan before I have to pay and an easy way to keep track of expenses - all from a free, no fee credit card.

1 comment:

Sacha said...

You implicitly pay for it in the price of the goods you pay - retailers that take credit cards will more or less incorporate the 2.5% charge on their prices!

That said let me know or post when Visa gives you your $110 back. I've never used their extended warranty service although I am very curious to see whether the process is burdensome or whether it is friendly to utilize it.